So I go the letter yesterday for the insurance company of the guy who didn’t stop until my rear bumper stopped him… Basically, in cryptic legalese they said “Sorry, but the deadbea…er, former customer of ours who hit you didn’t bother to pay his premiums, so we cancelled his policy and we’re certainly not going to fix your car”. Nice.

My next move (after I called and finally spoke with a human at this so-called insurance company after not getting a return phone call for a week) was to call my insurance agent. Five minutes later I had a claim number, the body shop called me to make sure they didn’t need to come get the car, and the rental was already set up. I dropped the crunched bug off this morning and should know by the end of the day how long I’ll be driving a Chevy Cavalier. Proved again: you often get what you pay for. Just about every time I’ve dealt with my insurance company (State Farm, where I have not only auto, but home and life insurance policies), I’ve been surprised at their level of proactive customer service.

Hopefully the repairs will only take a week or two. This rental, while similar to my Bug in that it has four wheels and an engine, reminds me why Detroit doesn’t get as much business as they used to…